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Milas Bencik Handwoven Rug 2
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Milas Bencik Handwoven Rug 1
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Handwoven Christmas Stocking 8
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ÖN BİLGİLENDİRME FORMU
The distance sales contract ("DSC") must be established in compliance with the Law on the Protection of Consumers No. 6502 and the Regulation on Distance Contracts before the Seller informs the Buyer. In this context, the Preliminary Information Form provides information to the Buyer about the details of the order. The Preliminary Information Form and the DSC are recorded during the periods prescribed in the legislation. The Preliminary Information Form and DSC, prepared after the Buyer confirms the order, are sent to the Buyer via email.
Seller Information
Seller Name/Title: AHMET ECMEL ÖZÇOBAN
Seller Address: ATATÜRK MAH. ERTUĞRUL GAZİ SK. METROPOL ISTANBUL C1 BLOK NO: 2 B INNER DOOR NO: 376 ATAŞEHİR/ İSTANBUL
Seller Mersis No:
Seller Trade Registry No:
Buyer Information
Buyer's Name-Surname:
Buyer's Address:
Buyer's Email Address:
By confirming your order for the product/service ("Product/Service") to be provided through the website http://www.trueshepherdco.com/ ("Site"), you agree to purchase the relevant Product/Service under the following terms and conditions.
PRODUCT/SERVICE DETAILS
Quantity:
Type of Product/Service:
Description of Product/Service:
Sales Price (including VAT):
Other Expenses to be Covered by the Buyer (if any):
Payment Method:
EXERCISE OF RIGHT OF WITHDRAWAL
In accordance with the Regulation on Distance Contracts, the Buyer, as a Consumer, has the right to withdraw from the contract without giving any reason and without paying any penalty within fourteen days. The withdrawal period starts on the day the contract is concluded for service contracts; for contracts concerning the delivery of goods, it starts on the day the consumer or a third party designated by the consumer receives the goods. However, the consumer can also exercise the right of withdrawal during the period from the conclusion of the contract until the delivery of the goods. In determining the withdrawal period, in cases where: a) goods are delivered separately in a single order, the day the consumer or a third party designated by the consumer receives the last goods; b) in contracts for the delivery of goods consisting of multiple parts, the day the consumer or a third party designated by the consumer receives the last part; c) in contracts for the regular delivery of goods for a specified period, the day the consumer or a third party designated by the consumer receives the first goods shall be taken as basis. In contracts where goods delivery and service performance are made together, the provisions regarding the right of withdrawal related to goods delivery shall apply. Notification of withdrawal made by the buyer to the seller in writing or by means of a durable medium before the expiry of the withdrawal period is sufficient. In this case, the Seller is obliged to refund all payments collected to the Buyer within 14 (fourteen) days from the date of receipt of the notification.
The notification of withdrawal can be made to the Call Center, address, or email address provided below.
Call Center: +90 542 351 78 78
Email address: hello@trueshepherdco.com
Address: ATATÜRK MAH. ERTUĞRUL GAZİ SK. METROPOL ISTANBUL C1 BLOK NO: 2 B INNER DOOR NO: 376 ATAŞEHİR/ İSTANBUL
The Buyer acknowledges that the information regarding the right of withdrawal has been provided in accordance with the Regulation on Distance Contracts.
EXCEPTIONS TO THE RIGHT OF WITHDRAWAL
Under the legislation, the Buyer does not have the right of withdrawal in the following cases:
Contracts relating to goods or services, the price of which is dependent on fluctuations in financial markets and which are not under the control of the Seller;
Contracts for the delivery of goods that are prepared according to the consumer's requests or clearly personalized and which, by their nature, are not suitable for return, are liable to deteriorate or expire rapidly, or whose expiry date would be exceeded;
Contracts for the delivery of sealed goods which are not suitable for return due to health or hygiene reasons and were unsealed after delivery;
Contracts for the delivery of goods which are, after delivery, according to their nature, inseparably mixed with other items;
Contracts for the delivery of sealed audio or video recordings or sealed computer software which were unsealed by the consumer after delivery;
Contracts for the delivery of newspapers, magazines, or periodicals with the exception of subscription contracts;
Contracts for the provision of accommodation, transportation of goods, car rental, food and beverage supply, or services related to leisure activities if the contract provides for a specific date or period of performance;
Contracts for betting and gambling services;
Contracts for services commenced with the consumer's prior consent before the expiration of the withdrawal period;
Contracts for the supply of digital content which is not supplied on a tangible medium if performance has begun with the consumer's prior express consent and acknowledgment that they thereby lose their right of withdrawal;
Contracts for the supply of goods made to the consumer's specifications or clearly personalized;
Contracts for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery;
Contracts for the supply of goods which are, after delivery, according to their nature, inseparably mixed with other items;
Contracts for the supply of sealed audio or video recordings or sealed computer software which were unsealed by the consumer after delivery; and
Contracts for the supply of a newspaper, periodical, or magazine except for subscription contracts.
The Buyer acknowledges that the information regarding the right of withdrawal has been provided in accordance with the Regulation on Distance Contracts.
RESOLUTION OF DISPUTES
In accordance with the lower and upper limits specified in Article 68 paragraph 1 of the Consumer Protection Law, and subject to the rights granted to the Buyer under the Enforcement and Bankruptcy Law No. 2004, with the reservation that, up to the value announced by the Ministry of Commerce of the Republic of Turkey, the district consumer arbitration boards located where the Product/Service was purchased and where the Buyer resides or, where necessary, the provincial consumer arbitration boards shall be competent.
For disputes exceeding the specified limits, the consumer courts shall be applied to.