Sıkça Sorulan Sorular

Why choose Trueshepherco?
After how many days will the carpet I ordered be delivered?
How do I return the carpet I ordered?
I have trouble choosing a carpet, what can I do?
I live abroad, can I order?
Which Payment Methods Can I Use?
Can I buy it in installments?
Is there a cash on delivery?
Do you repair carpets?
There are fraying and color differences in the carpet and/or rug I bought, is this normal?
The measurements on one side of my carpet and/or rug do not match the measurements on the other side, is this normal?
How can I clean my hand-woven carpet and/or rug that I bought from you?
I unpacked my carpet and/or rug and there is an odor, is this normal?
The product I purchased has a fold mark, will this disappear?
The product I purchased has a fold mark, will this disappear?